Office Products News

Officeworks sees softer business sales

Second-half revenue up across key categories.
 
Softer sales to business customers did not dampen Officeworks’ second half results with revenue and profit up compared to the previous period.
 
The retailer’s revenue increased 4.7 per cent to $1.7 million while earnings increased 1.2 per cent to $87 million for the half. 
 
Sales growth was supported by above-market growth in technology and an increase in demand across key categories.
 
Increased sales to consumer customers, including during the Black Friday trading period, were partially offset by softer sales growth to business customers, reflecting the “challenging economic conditions affecting small to medium-sized businesses”. 
 
Officeworks said the 1.2 per cent increase in earnings reflected sales growth, productivity initiatives, and disciplined cost management, which together helped mitigate the impact of significant cost headwinds. 
 
The earnings result was impacted by costs associated with the acquisition of Box of Books and the closure of Circonomy, as well as increased competitive intensity. 
 
During the half, Officeworks expanded its store network with one net new store. As of 31 December 2024, there were 172 Officeworks stores across Australia. 
 
Officeworks managing director, Sarah Hunter (pictured) said: “Officeworks’ performance during the 2025 back-to-school period has been solid, with trading driven by customers seeking value and strong growth in technology from the increased digitisation of education.” 
 
Hunter said the company  will continue to  identify new opportunities to evolve its offer, including increasing its penetration of own-brand products. 
 
This will be supported by broadening the technology range through new products and services, driving B2B growth, scaling retail media, and investing in the every-channel offer. 
 
Date Published: 
24 February 2025