Officeworks has introduced a fast delivery service in partnership with Uber Eats.

 

Using the Uber app, the new service offers delivery within the hour in most metro areas.

 

Officeworks says its customer insights show convenience is a key driver of choice, with a national survey identifying it as the number one reason customers shop with the retailer.

 

Officeworks launched the partnership across 20 stores as a test-and-learn initiative, with strong customer uptake quickly reinforcing the growing importance of convenience. 

 

Officeworks managing director, John Gualtieri said, “With the Christmas countdown underway, convenience and value are front of mind for many Australians. Our partnership with Uber Eats offers customers a simple way to access gifts, technology, craft supplies and everyday essentials, delivered directly to their door.”

 

Customer behaviour during the trial also highlighted just how broad the need for convenience has become, with some of Officeworks’ most-shopped items via the partnership spanning everyday essentials, creativity and organisation.

 

Top 10 most-shopped Officeworks items via the Uber app (in order):