Office Products News

Ingram Micro responds to ransomware attack

Deliveries affected in global shutdown.
 
Ingram Micro has confirmed it recently identified ransomware on certain internal systems that resulted in a global IT shutdown earlier this month.
 
In a statement Ingram Micro said promptly after learning of the issue, the company took steps to secure the relevant environment, including proactively taking certain systems offline and implementing other mitigation measures.
 
The distributor said it also launched an investigation with the assistance of leading cyber security experts and notified law enforcement.
 
“Ingram Micro is working diligently to restore the affected systems so that it can process and ship orders, and the Company apologises for any disruption this issue is causing its customers, vendor partners, and others,” Ingram Micro said.
 
Hope McGarry, executive managing director, Ingram Micro Australia, issued the following statement:
 
We recently identified ransomware on certain of our internal systems. Promptly after learning of the issue, we took steps to secure the relevant environment, including proactively taking certain systems offline and implementing other mitigation measures.
 
We also launched an investigation with the assistance of leading cybersecurity experts and notified law enforcement.
 
We are working diligently to restore the affected systems so that we can process and ship orders, and we apologise for any disruption this issue may have caused your business.
 
While our investigation continues, we are focused on bringing normal order processing capabilities back online for our customers. At the same time, our team is working diligently to restore the affected systems.
 
We thank you for your patience as this work progresses. We will keep you informed with relevant updates as appropriate.
 
 
 
 
Date Published: 
14 July 2025